On the top of the add/remove programs dialog box, you should see a checkbox that says "show updates".Click "Control Panel", or click "Settings" then "Control Panel".Move the "Internet Zone" slider to medium.Navigate to the "ZoneAlarm Firewall" panel.Option 1: Move Internet Zone slider to Medium ![]() Once you have installed the new version of your product go to "start > windows update" and re-install the Microsoft patch. ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security SuiteÄownload and install the latest versions which solve the loss of internet access problem here (English only): Microsoft Update KB951748 is known to cause loss of internet access for ZoneAlarm users on Windows XP/2000. Workaround to Sudden Loss of Internet Access Problem
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